Privacy Policy
Last Updated: November 7, 2026
DR Forged (“DR Forged,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, browse our products, place an order, create an account, or communicate with us.
By using our website, you acknowledge the practices described in this Privacy Policy. Your rights and choices regarding personal information are explained below.
1. Information We Collect
We may collect the following categories of information:
Personal and Contact Information: Your name, email address, phone number, billing address, shipping address, and other information you provide when placing an order, creating an account, or contacting us.
Order and Customization Information: Purchase history, order details, vehicle information, wheel specifications, fitment requirements, customization preferences, and other details necessary to manufacture and deliver your custom wheels.
Payment Information: Information necessary to process purchases, refunds, and transactions. Payments are processed through third-party providers supporting credit and debit cards, Affirm, Apple Pay, and Google Pay, as applicable.
Account Information: Registration details, login credentials, saved addresses, and account preferences.
Communications: Information submitted through email, contact forms, customer support, live chat, and other communication channels, including messages and attachments.
Website Usage Information: IP address, approximate location, browser type, device information, operating system, referring websites, pages visited, product views, shopping activity, and interactions with our website or advertisements.
Marketing Information: Email addresses, communication preferences, and information associated with promotional communications or inquiries.
2. How We Use Your Information
We may use personal information to:
• Process purchases, payments, refunds, and deliveries.
• Design, manufacture, and fulfill custom forged wheel orders.
• Review vehicle fitment and confirm product specifications.
• Communicate order updates, production progress, and shipping information.
• Provide customer support and respond to inquiries.
• Manage customer accounts and purchase records.
• Improve our website, products, and customer experience.
• Measure advertising performance and website engagement.
• Send product announcements, promotional offers, and marketing communications where permitted by applicable law.
• Detect fraud, maintain website security, and comply with legal obligations.
You may request to stop receiving promotional communications by contacting us at [email protected]. Where required, promotional emails will include an unsubscribe method. Transactional communications related to purchases or accounts may continue.
3. Cookies, Analytics, and Advertising
Our website uses cookies and similar technologies to support website functionality, understand visitor activity, and measure advertising effectiveness.
Essential Website Cookies: Cookies may be used to maintain shopping cart contents, support checkout, manage customer sessions, remember account preferences, and provide other website functionality.
Google Analytics: We use Google Analytics to understand website traffic, visitor interactions, and website performance.
Google Ads: We use Google Ads technologies to measure advertising conversions, evaluate campaign performance, and support advertising activities, which may include remarketing.
Meta Pixel: We use Meta Pixel to measure website interactions and advertising performance, including product views, add-to-cart events, and purchases. Information collected through Meta technologies may be used to support advertising on Facebook, Instagram, and other Meta services.
Product Recommendations: Our website may use cookies to remember viewed products, track interactions with product recommendations, and improve the shopping experience. Certain recommendation statistics may be collected in aggregated form.
Popup Functionality: Functional cookies may be used to manage popup displays and prevent the same messages from appearing repeatedly.
Your Choices: You can manage or restrict certain cookies through your browser settings. Google and Meta also provide privacy and advertising preference controls through their respective services. Browser settings and third-party controls may not prevent every form of tracking on our website.
Some advertising technologies may involve sharing information with third-party providers. Depending on applicable law, certain advertising-related disclosures may be classified as targeted advertising, sharing, or a sale of personal information, even when no monetary payment is involved.
4. Orders and Payment Processing
When you place an order, we collect information necessary to process your purchase, verify specifications, coordinate manufacturing, and arrange delivery.
We accept credit and debit cards and may offer payment methods including Affirm, Apple Pay, and Google Pay. Payment availability may vary depending on the transaction and customer location.
Payment transactions are processed through third-party payment providers, which may collect and process payment information according to their own privacy policies and security practices.
DR Forged may receive transaction confirmations, payment status, billing information, and other information necessary to manage orders and refunds.
We retain relevant transaction records as necessary for accounting, customer support, warranty administration, dispute resolution, fraud prevention, and legal compliance.
5. How We Share Personal Information
We may share personal information with third parties that help us operate our business and fulfill customer orders, including:
• Payment processing and financing providers.
• Manufacturing and production partners.
• Shipping and logistics companies.
• Website hosting and technology service providers.
• Analytics and advertising providers, including Google and Meta.
• Customer communication and support platforms, including Tidio.
• Professional advisers and service providers assisting with business operations.
For custom wheel orders, relevant vehicle specifications, customization details, and shipping information may be shared with manufacturing and fulfillment partners as necessary to complete your order.
We may also disclose personal information when required by law, to protect our rights, investigate fraud, or in connection with a merger, acquisition, or transfer of business assets.
We do not sell customer contact lists to data brokers. However, certain advertising-related disclosures may qualify as a sale or sharing of personal information under applicable privacy laws.
6. International Orders and Data Transfers
DR Forged serves customers in the United States and internationally.
To process orders and provide services, personal information may be transferred to or processed by service providers, manufacturing partners, and logistics companies located in other countries.
These countries may have privacy and data protection laws that differ from those in your country of residence.
Where required by applicable law, international transfers of personal information must be supported by appropriate legal mechanisms and safeguards.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, warranty administration, accounting, fraud prevention, and legal compliance.
Customer account information, order records, and transaction details may be retained for different periods depending on their purpose and applicable legal requirements.
Information submitted through optional website features, such as product availability notifications or customer communications, may also be stored in our systems.
When information is no longer necessary and is not required to be retained, we may delete, anonymize, or otherwise securely dispose of it.
8. Data Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security.
9. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request information about how your personal information is used or disclosed.
• Request a portable copy of certain personal information.
• Withdraw consent where processing is based on consent.
• Object to or request restrictions on certain processing activities.
• Opt out of certain targeted advertising, sales, or sharing of personal information where applicable.
To submit a privacy request, please contact us at [email protected].
We may request additional information to verify your identity before processing certain requests. We will respond in accordance with applicable privacy laws and any permitted exceptions.
We will not discriminate against individuals for exercising privacy rights protected by applicable law.
10. Children’s Privacy
Our website and products are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without appropriate authorization, we will take steps to address it in accordance with applicable law.
11. Third-Party Websites and Services
Our website may contain links to external websites, social media platforms, payment providers, and other third-party services.
These third parties operate under their own privacy policies and practices. DR Forged is not responsible for the privacy practices or content of websites and services operated by third parties.
We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, service providers, or applicable legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
DR Forged
Website: https://drforged.com
Email: [email protected]
We will review and respond to privacy inquiries in accordance with applicable law.